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Privacy Policy

Last updated: July 29, 2026
Draft template, not final legal copy. This document was AI-drafted as a solid starting point covering what a consumer voice-AI app typically must disclose. Have a licensed attorney review it against the specific laws that apply to you (e.g. GDPR, CCPA/CPRA, state biometric-privacy laws for voice data) before relying on it in production.
  1. 1. Overview
  2. 2. Information we collect
  3. 3. Voice & AI processing
  4. 4. How we use information
  5. 5. Data retention & the Rant Vault
  6. 6. When we share information
  7. 7. Cookies & analytics
  8. 8. Security
  9. 9. Your rights & choices
  10. 10. Children's privacy
  11. 11. International transfers
  12. 12. Changes to this policy
  13. 13. Contact

1. Overview

This Privacy Policy explains how Diva.ai ("Diva," "we," "us") collects, uses, and protects information when you visit this website, join the waitlist, or use the Diva app (together, the "Service"). It should be read together with our Terms of Service.

2. Information we collect

  • Waitlist & contact info: the name and email address you submit through the waitlist form, and any messages you send us directly.
  • Rant content: the text transcript of what you say or type to Diva during a session, and anything you choose to save to your Rant Vault.
  • Profile details: anything you optionally add to your in-app profile (e.g. name, age, pronouns, occupation, personal notes). All profile fields are optional and stored locally on your device unless you're using a synced account in a future version of the Service.
  • Usage & device data: standard technical data such as browser type, device type, general (non-precise) location inferred from IP address, pages visited, and approximate session length, collected automatically to keep the Service reliable and to understand aggregate usage.
  • Cookies: small files used for essential site functioning and, where enabled, aggregate analytics. See Section 7.

We do not intentionally collect government IDs, financial account numbers, or precise geolocation.

3. Voice & AI processing

When you use the mic, your speech is converted to text using your browser's built-in speech-recognition engine (e.g. the Web Speech API). Diva does not upload or store raw audio recordings. Only the resulting text transcript is sent onward for processing. That transcript is sent to a third-party large-language-model API to generate Diva's in-character response. If that AI provider is unavailable, Diva falls back to a bundled, on-device scripted persona that doesn't call any external AI service.

4. How we use information

  • To operate the core Service: transcribing your voice, generating Diva's responses, and displaying your Rant Vault;
  • To communicate with you: waitlist confirmations, product updates, and (only with your consent, per the signup checkbox) marketing email, which you can unsubscribe from anytime;
  • To maintain, secure, debug, and improve the Service, including understanding aggregate usage patterns;
  • To detect potential crisis language and surface appropriate crisis resources (see Terms Section 8); and
  • To comply with legal obligations or enforce our Terms.

We do not sell your personal information, and we do not use your rant content to train third-party advertising profiles.

5. Data retention & the Rant Vault

Entries you save to your Rant Vault are automatically deleted 7 days after saving. This is enforced in the app itself, not just a policy promise. Rants you don't explicitly save are not persisted beyond the active session. Waitlist contact information is retained until you unsubscribe or request deletion. Aggregate, de-identified usage data may be retained longer for product analytics.

6. When we share information

We share information only with:

  • Service providers who help us run the Service under contract (e.g. hosting, the AI/LLM API provider, email delivery, analytics), bound to use your data only to provide those services;
  • Legal & safety: where required by law, legal process, or to protect the rights, property, or safety of Diva, our users, or the public; and
  • Business transfers: if Diva.ai is involved in a merger, acquisition, or asset sale, information may transfer as part of that transaction, subject to this policy or its successor.

We do not share your rant transcripts with advertisers, and we do not sell personal information.

7. Cookies & analytics

We use strictly-necessary cookies to run the site (e.g. remembering your theme preference) and, where enabled, privacy-conscious analytics to understand aggregate traffic (e.g. which pages are visited, not who visited them). You can control cookies through your browser settings; blocking essential cookies may affect site functionality.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including transport encryption (HTTPS) and access controls on our infrastructure. No method of transmission or storage is 100% secure, and we can't guarantee absolute security.

9. Your rights & choices

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to opt out of certain processing or marketing communications. To exercise any of these rights, email privacy@diva.ai. You can also unsubscribe from marketing email at any time using the link in any email we send, and you can clear locally-stored profile and Vault data directly from within the app.

10. Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we've collected information from a child under 13, we'll delete it. Users between 13 and the age of legal majority in their jurisdiction should review the Service with a parent or guardian; see Terms Section 3 on eligibility.

11. International transfers

Diva's infrastructure and service providers may process information in countries other than your own, which may have different data-protection laws than your jurisdiction. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for such transfers.

12. Changes to this policy

We may update this Privacy Policy periodically. Material changes will be reflected in the "Last updated" date above, and where appropriate, we'll notify waitlist members by email.

13. Contact

Questions about this policy, or want to exercise a privacy right? Email privacy@diva.ai.

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Diva is not a crisis service. If you're in crisis, call or text 988 (US).